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Contact us
Planning a day trip to Neuschwanstein Castle and spotted a price, time or detail on this site that no longer matches reality? Tell us and we will check it. One thing we cannot do is touch your booking: reservations, changes, refunds and pickup arrangements are handled by GetYourGuide or the operator named on your confirmation, not by us.
Email our independent guide team
Write to us if a price, meeting point or tour inclusion has changed, if a detail about visiting the castle is out of date, or if you have feedback that would help other travelers.
✉WRITE TO US AThello@Contact the booking provider
We hold no reservations and cannot see or change your payment, tickets, cancellation or refund. Open your confirmation email or your GetYourGuide account and reach out to the operator or the platform directly.
